QMS Software is a leading international supplier of Customer Care software. Founded in 1997, its headquarters are in Dublin, Ireland. It is a privately held company and has been profitable every year since 1998. 

The Ulysses CRM Suite, QMS Software’s flagship product is developed and marketed in Ireland. Now in Version 6i, it continues to be developed and improved All development is Microsoft based, using the .Net framework together with MS SQL server 2005. The Ulysses CRM Suite is ideally suited for use by organisations that support external customers on a contractual basis, such a Field Service companies. It also provides a powerful set of capabilities to handle Customer Complaints and Customer Feedback. Clients range from large multinationals to small organisations with as few as 20 employees.The software is priced to appeal to the SME market, offering ease of use, speed of implementation and rapid customisation. However it also offers capabilities usually only found in larger more expensive software packages.

The Ulysses CRM Suite is sold and supported in Ireland, where it is the market leader, and in the UK by QMS Software. Internationally it is sold and supported by Business Partners that have been fully trained and authorised. They are also expert in Service Management and CRM implementation. Partners currently exist in Germany, South Africa, Malaysia and Singapore.

QMS Software is the authorised Distributor of Numara Software products including Track-It! and FootPrints. Track-It! is the leading IT Helpdesk and Asset Management system in Ireland.

QMS Software is a member of the itSMF and follows best practice and ITIL principles.

QMS Software owns the European and Irish trademarks for Ulysses.

QMS Software has won numerous awards for its Ulysses CRM Suite.