Our annual support agreement provides quick and direct
access for all QMS customers with annual support contracts to help resolve any
queries. The Support team can be contacted between 9 a.m. to 5:30 p.m.
To ensure that you get the maximum benefit from your system there are a
number of support options available. QMS Software Ltd. provides client support service for Ulysses Suite and for Numara products: Track-It! and FootPrints. See plans below:
Phone: +353 (0)1 217 8640 or +44 (0) 870 445 0052
Email:
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or
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In order to resolve issues as quickly as possible please provide:
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Background information, what you are trying to do?
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What has
changed
before the problem appear?
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Try to replicate the issue and note the steps
taken.
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Provide screen shots of any error messages
seen.
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