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Canon sells smarter with Ulysses

Kuala Lumpur, Malaysia. September 13, 2011:
QMS Software Asia Pacific today announced Canon Malaysia has selected Ulysses Sales & Marketing CRM solution to manage Canon’s sales activities across the country.

“Canon is adopting Ulysses to manage our entire sales force throughout Malaysia so that the sales people not only get more time to sell, but also get to sell smarter with the information Ulysses provides,” Mr Ooi, Commercial director of Canon Malaysia stated at the signing ceremony for the official awarding of contract to QMS Software Asia Pacific.

“Ulysses enables us to deliver an outstanding service to our customers,” Mr Ooi, continued. “Staff can instantly access the complete, accurate and up to date customer information in Ulysses.”

Canon Malaysia is a leading provider of cutting edge imaging and information technology solutions. Having chosen QMS’s Ulysses Sales & Marketing, it will be deployed at Canon’s headquarters located in Shah Alam and across their seven branches.

“Easy customisation, rapid implementation and effortless integration with their ERP solution were the key reasons that Canon chose Ulysses as the platform for sales automation,” continued Ooi. “The level of service we get from QMS Software Asia Pacific is absolutely superb.”

Ulysses provides a complete view of customer interactions across sales, marketing, customer service and support. Teams can collaborate and respond promptly and knowledgeably to customer enquiries and sales opportunities. Powerful process automation capabilities along with highly customisable platform help businesses achieve stronger sales results.

“Canon is an excellent fit for our Ulysses Platform as they have a sophisticated business process in a very demanding and competitive business environment,” Mr Lim, Managing director of QMS Software Asia Pacific explained. “This is where our Ulysses Platform excels and delivers a fast return on investment (ROI) to our clients.”

Ciaran Cannon, Minister of State, Ireland and Irish Ambassador, Declan Kelly today attended a signing ceremony for the official awarding of the contract.
Commenting on the success of QMS Software, Ciaran Cannon said: “QMS Software demonstrates just what can be achieved in Asia by Irish technology companies with a quality product and service offering. Their prestigious and rapidly expanding client base is clear evidence of their success.”

About Canon Marketing (Malaysia)

Canon Marketing (Malaysia) Sdn Bhd is a leading provider of cutting edge imaging and information technology solutions for the home and office environments. Established since 1987, Canon employs more than 500 staff who deliver products and service support to Malaysian users directly and through its nationwide network of channel partners. Its parent company, Canon Inc, a Fortune 500 Global company, is dedicated to the advancement in technology and innovation and commits 10% of its total revenue each year to R & D. Canon’s operations globally is guided by its Kyosei philosophy, which focuses on living and working together for the common good.

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