QMS Software

Company Overview

Company Overview

Innovative Customer Service Solutions

QMS Software, founded in Dublin, Ireland, is an award winning international supplier of customer service software with customers on five continents.

Our customer service management platform, Ulysses, has transformed businesses and public sector organisations worldwide. We develop a deep understanding of our clients’ business objectives and help them achieve those goals. Our solutions drive results through all aspects of your customer service:

Service Management

Customer Care

Contact Centre Management

Sales & Marketing


The Ulysses Customer Service Platform is easy to use, quick to implement and can be customised to meet your specific needs. QMS Software has offices in the UK, Germany, USA and Malaysia.

Why QMS Software?

  • There are thousands of satisfied Ulysses users across five continents
  • We have an experienced team in South East Asia, across Europe and the USA
  • We are a leading supplier of customer service software in Asia
  • We are a trusted supplier with successful track record for project delivery
  • We are an established company having been founded in 1997
  • We have a growing channel partner network
  • We have won a number of awards:

Deloitte Fast 50: 3 Years

Deloitte Fast 500: 2 Years

eBusiness Excellence