Service ManagementUlysses Service Management enables businesses to track, manage and resolve issues quickly and within service level agreements (SLA) to strengthen relationships with customers.
Customer CareUlysses Customer Care helps organisations care for customers by streamlining the customer feedback and complaints process.
Sales & MarketingUlysses Sales & Marketing provides management, marketing and sales departments with all the information needed to efficiently manage, forecast and report sales through all…
Contact Centre ManagementUlysses Contact Centre manages all types of operations including helpdesk, complaints and both internal and external call centres.
Facilities ManagementUlysses Facilities Management integrates processes, people, places and technology to provide an overview of all your facility related information on a single screen.
ComplianceUlysses Compliance Management enables corporate governance and management of compliance activities related to customer enquiries.
is the author of the internationally acclaimed
Customer Service Solutions
Ulysses is a modern web-based customer service solution that can be easily deployed in the public cloud, private cloud or on client premises.
Ulysses is faster to deliver winning results than the competition without compromise.
Ulysses is unique as it measures and monitors your success every moment with its patented SLA driven workflow action engine.
Ulysses significantly reduces the cost of handling your customer interactions and increases your profitability and customer satisfaction.